Have Questions? CALL US AT 419-222-7723 or 1-800-653-7723
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HEAP
what is the Home Energy Assistance Program (HEAP)?
The Ohio Department of Development and Area Agency on Aging 3 will help income-eligible Ohioans stay cool during the hot summer months. The Home Energy Assistance Summer Crisis Program provides eligible Ohioans assistance paying an electric bill or assistance paying for central air conditioning repairs.
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​For assistance in applying for the program, individuals may schedule an appointment with Area Agency on Aging 3. Appointments can be scheduled by calling 567-940-9744.
who is eligible for heap?
The Ohio Department of Development and Area Agency on Aging 3 want to remind older Ohioans that assistance is available to help with their home energy bills. The Home Energy Assistance Program (HEAP) helps Ohioans at or below 175% of the Federal Poverty Guidelines for a household of up to seven members and 60% of State Median Income for a household of eight or more members to pay their heating bills.
Applied directly to the customer’s utility or bulk fuel bill, the benefit can help manage heating costs. Older Ohioans may go to their local Area Agency on Aging office for help with assembling the required documents and completing their HEAP application. They may also visit www.energyhelp.ohio.gov to apply online or to download a copy of the application.
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When applying, individuals need to have copies of the following documents:
· Most recent utility bills.
· A list of all household members (including birth dates and Social Security numbers).
· Proof of income for the past 30 days for all household members (12 months for certain income types).
· Proof of U.S. citizenship or legal residency for all household members.
· Proof of disability (if applicable).
HEAP benefits are applied to an individual’s energy bill after Jan. 1. Applications for the HEAP program must be received by May 31, 2025.
For more information or assistance with applying for a HEAP benefit, contact Area Agency on Aging 3's Benefits Enrollment Center at 419-222-7723 or email at bec@psa3.org.
To be connected to your local Energy Assistance Provider, call (800) 282-0880 (hearing impaired clients may dial 711 for assistance) or visit www.energyhelp.ohio.gov.
HOW DO I APPLY?
The Area Agency on Aging 3 can help walk you through the application process. You will need:
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Clients need to bring copies of the following documents to their appointment:
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Copies of their most recent energy bills;
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-A list of all household members and proof of income for the last 30 days or 12 months for each member;
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Proof of U.S. citizenship or legal residency for all household members;
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Proof of disability (if applicable);
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Physician documentation that cooling assistance is needed for a household member’s health (if there isn’t a household member over the age of 60).
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Also, Ohioans enrolled in the Percentage of Income Payment Plan Plus Program (PIPP) who meet the above criteria may be eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs, or may receive an air conditioning unit and/or fan.
For more information about HEAP and what is needed to apply, contact the Benefit Enrollment Center at bec@psa3.org or call 419-222-7723. To be connected to your local Energy Assistance provider visit www.energyhelp.ohio.gov or call (800) 282-0880.
