Area Agency on Aging 3 is announcing the following job opportunities.   All resumes are kept on file for six months. Those interested should submit a resume to attention Michele Gibson HR at mgibson@psa3.org or fill out the application below.

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​​​PROGRAM SUPPORT SPECIALIST

MINIMUM QUALIFICATIONS:

• Must have Internet/WiFI at telework station

• High School diploma or GED. Associates or Bachelor’s Degree preferred.

• Ability to operate a computer to perform essential job functions including: proficient typing skills and knowledge of Microsoft Windows and Microsoft Office, primary Word, Excel and Outlook.  Power Point and Publisher a plus.

·         Genuine interest in the Mission of Area Agency on Aging 3.

• Proficiency in using computers and working in various software programs simultaneously.

• Ability to provide excellent communication and interpersonal skills.

• Ability to maintain confidentiality and comply with HIPPA standards.

• Ability to establish and maintain effective working relationships with staff, providers, members, funding sources, and other agencies.

• Ability to follow written and oral instructions, and to communicate effectively both orally and in writing.

• Strong organizational and time management skills.

• Ability to work independently and as part of a team.

• Attention to detail.

• Ability to manage multiple tasks and projects effectively.

• Attitude conducive to Agency Mission and goals.

• Final candidate must agree to a BCII Criminal Records Check, which includes fingerprinting and pre-employment Drug Screen at the expense of Area Agency on Aging 3.

 

ESSENTIAL FUNCTIONS:

• Service providers, social service organizations, County Department of Job and Family Services, physician’s offices, hospitals, and nursing homes and accurately relays written and verbal information.

• Performs several telephonic, scheduling, and resource functions that ensure appropriate documentation, and/or providing general information, providing following up on contact calls and messages.

• Perform functions related to

• Coordinate services with providers, vendors, etc.

• Providing and maintenance of individuals’ records and processing of requests for records.

• Maintaining confidential case records that may include client data, documentation of services in a physical and electronic record client tracking system and completes related daily, weekly, monthly, or yearly information as required.

• Adheres to quality policies, procedures, and plans per internal and external agencies.

• Completes support duties to include creating letters, forms and reports.  

• Documents all individual, CDJFS, physician, and provider contacts when appropriate in individual’s record.

• Maintains accurate and up-to-date records within electronic storage system.

• Adheres to privacy and HIPAA regulations.

• Serves as liaison between the Community Options Program, Community Options Individuals, and the CDJFS.

• Record Eligibility information in Ohio Benefits to include waiver approvals, monitors Medicaid status, process disenrollments and enter LOC’s.

• Follow up with collection of the outside information needed to keep Medicaid approved and active for Community Options Individuals.

• Track Medicaid eligibility to keep Community Options personnel aware of an individual’s financial eligibility for Community Options and other programs.

• Assist Community Options personnel, individuals, and individual’s families in understand Medicaid requirements and regulations.

• Process official notices for Medicaid approval and liability amounts.

• Adheres to privacy HIPAA regulations.

·         Work/job performance location and scheduled hours will be determined by immediate Supervisor/Vice President/Chief Operations Officer/Chief Executive Officer.

• This position is directly responsible to the Home Care Program Support Specialist Supervisor.

• Performs other related tasks as assigned by the Home Care Program Support Specialist Supervisor/VP Aging in Place/Sr. Ex VP/Chief Operations Officer/Chief Executive Officer.

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If interested, please email resume to mgibson@psa3.org or complete the application below.

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Volunteer Positions: Board of Trustees & Advisory Council

The Area Agency on Aging 3 is always on the lookout for members of our governing bodies.

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Our advisory council members meet the third Wednesday, every other month at 10:00am in our agency office. They serve to represent lifestyles and cultures of each county we serve and assist us in meeting the needs of this area’s seniors.

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The Board of Directors consists of 11 members, 1 from each of our 7 counties and 4 who are considered at-large. Appointments are for 3-year terms. The board directs the business of the agency and represents the employees and individuals we serve.

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If you are interested in applying for one of our volunteer positions, please click here to download the application or click here to fill out an application online. Return the application to the Area Agency on Aging 3, c/o Stephanie Lane, 2423 Allentown Road, Lima, OH 45805 or email to slane@psa3.org. For additional information or to check on board vacancies for your county call Stephanie Lane at 419-879-2188.